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Thursday, March 16, 2017


From cold coffee to a condescending server, we have quite a few complaints about restaurants. But what do we gripe about the most? Consumer Reports surveyed adults nationwide to find out our biggest grumbles and grievances when it comes to dining out. The gripe-o-meter's top restaurant complaints:
Dirty utensils or tables: 76 percent
Dirty or ill-equipped restrooms: 73 percent
Impolite or condescending servers: 72 percent
Servers with a sloppy appearance or poor hygiene: 67 percent
Meals or beverages served at incorrect temperatures: 66 percent
Meals that are not what you ordered: 62 percent
Feeling rushed to finish or leave by the server: 61 percent
Server removing your plate or beverage before you have finished: 59 percent
Food that does not look or taste as described on the menu: 54 percent
Slow service: 51 percent

Other complaints included servers who are confused about who ordered what, servers who do not bring water to the table, other diners talking or texting on their phones, loud diners, tables placed too closely together and either too much or not enough nutritional information on the menu. We are also annoyed when we have to wait 15 minutes past a reservation time and when gratuities of 18 percent or more are automatically added to the check.

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