Job Opening - Program Manager
Program: Douglas Site
Reports To: The Executive Director. Position will work closely with the Wellness
Connections Executive Management Team.
Purpose: The Program Manager will be responsible for the overall establishment and daily
operations of a Wellness Connections recovery center. The Program Manager will ensure
program standards are met according to federal, state and local requirements, and company
policy. The Program Manager is also responsible to ensure programs and services delivered
to our members reflect the spirit and vision of recovery principles and Wellness Connections’
mission.
Required Qualifications:
Must have a demonstrated commitment to a recovery philosophy.
Must have personal mental health and/or substance use recovery experience.
Strong working knowledge of the Behavioral Health System, and local community-based
resources.
High school diploma or equivalent
Ability to become CPR and First Aid certified, pass TB testing and obtain fingerprint
clearance.
Three years’ experience working with individuals in the behavioral health or social
services field, to include supervisory experience.
Demonstrated leadership abilities, and ability to effectively delegate tasks and supervise
personnel.
Strong interpersonal, verbal and written communication skills.
Excellent organizational skills.
Ability to interact effectively and positively with a diverse population.
Bilingual (Spanish/English)
Strong computer literacy skills; proficiency with Microsoft Office programs
Reliable transportation to and from work.
Ability to travel within local area and statewide as required for meetings and trainings
(i.e. Sierra Vista, Tucson, Phoenix, etc.).
Ability to maintain confidential information, both oral and written, according to company
policy and HIPAA rules and company policy.
Ability to lift up to 45 lbs.
Preferred Qualifications:
Bachelor’s Degree or higher in related field.
Ability to meet Behavioral Health Technician (BHT) qualifications.
At least 3 years in a supervisory role.
Project management experience.
Knowledge of management principles and practices.
Demonstrated ability to manage multiple priorities and staff within a dynamic
environment.
Ability to interact effectively and positively with a diverse population.
Ability to operate a 10-14 passenger vehicle.
Current certification as a Recovery Support specialist or Peer Support Specialist (CRSS
or CPSS).
Primary Duties and Responsibilities:
Ensure a safe, positive working environment and morale which supports recovery and
wellness for members and staff.
Serve as the program’s primary ambassador to the community and inform the public
about the Program and its purpose. Develop positive relationships and rapport with local
officials, service providers, Veteran’s Administration, civic groups, families, media and
agencies involved in providing services to the consumers of behavioral health services in
the region.
Provide exemplary leadership to the team.
Supervise program personnel and ensure sufficient orientation, training and development
opportunities for all staff.
Ensure staff has sufficient tools, resources and supplies to carry out their work.
Complete timely employee performance evaluations; take measures to recognize
outstanding staff performance, as well as enforce any disciplinary and performance
improvement actions as needed.
Oversee and ensure staff compliance with documentation and reporting requirements,
including but not limited to daily progress notes, monthly summaries, vehicle and
transportation logs, statistical reports, etc. Ensure timely submission of these reports to
Wellness Connections Administrative Office for processing.
Ensure state, local and contractual standards, policies and requirements are enforced at
the Program, and in the course of off-site service provision and Mobile Outreach
activities.
Ensure timely submission of all required reports to Management.
Manage program budget and related financial records; ensure program expenses are kept
within budget limits; maintain petty cash and credit card logs.
Identify and develop additional potential sources of revenue (i.e. grants, fundraising,
other) sufficient to sustain and grow the program.
Work in coordination with the Executive Director with grant-writing projects.
Advise the Executive Director and Operations Manager on matters relating to the
program, staff, facility and vehicle needs, and other items impacting the program or
delivery of services in the region.
Provide guidance and oversight with the monthly program calendar,
Complete articles and program updates to the Wellness Connections newsletter.
Oversee maintenance of facility, company vehicles and other company assets, in close
coordination with the Operations Manager.
Assist participants with issues of advocacy and grievance.
Other duties as assigned.
Employment Type: Full-time Regular
Hours per week: 40-49
Years of experience required: 1 to 3
Drivers license requirements: Operators - Class D
Shifts available: day shift
Number of Openings: 1
Closing date: 1/31/16
Salary: DOE
Benefits: medical, dental, life insurance, paid vacation
How to Apply:
Please direct inquiries or submit application (found online) and resume via e-mail or fax to:
Wellness Connections Human Resources, 548 W Fry Blvd, Sierra Vista, AZ 85635
Work Address:
661 North G Ave
Douglas, AZ 85607
Contact: Rachel Waterbury
Phone: (520) 452-0080
Fax: (520) 452-0090;
Email: admin@wellness-connections.org
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