Hiring: Career Navigator, Phx

Our partners in Phoenix are in need of a Career Navigator. This position will serve as the lead case manager for enrolling customers into the Strengthening Working Families Initiative (SWFI) grants, case management and coordinating services with grant partners to ensure performance objectives are met.

All of the SWFI positions are OPEN at www.phoenix.gov/employment

Anticipated Vacancies – 2 Positions funded through June 2020
The mission of the Community and Economic Development Department (CED) is to stimulate economic activity by offering a diverse range of value-added business and workforce solutions to build, revitalize, and sustain a quality community for Phoenix businesses and residents.  The Community and Economic Development Department implements Phoenix's vision for economic prosperity through its high value-added economic development programs, partnerships, and innovative opportunities to create quality jobs for the community.  ARIZONA@WORK – City of Phoenix is local workforce development area and is operated by CED. 
ARIZONA@WORK.com/Phoenix is the federal Workforce Innovation & Opportunity program in the City of Phoenix. The City and its contractors provide Job Centers, and deliver programs for businesses, job seekers and youth.  The City of Phoenix CED was awarded a grant in June 2016 through the U.S. Department of Labor.  These positions are 100% funded through the grant.
Strengthening Working Families Initiative (SWFI) grants will provide low- to middle- skilled parents opportunities to advance in their careers in high-growth or in-demand H-1B industries, addressing barriers to accessing training and employment faced by those with child care responsibilities. With the help of additional public or private funding that grantees will leverage, these grants will promote greater availability of activities that address barriers to accessing training and employment, such as co-location of training and child care services, increased access through unconventional training delivery times or locations, flexibilities related to scheduling and child care exigencies, and improved access to child care and other related participant supportive services. These grants will give more working parents a career pathway to secure higher wage jobs by addressing the significant barriers to participating in and completing training, and in trying to find and acquire affordable, quality child care—including emergency child care—while attending skills training programs.
The Career Navigator will serve as the lead case manager for enrolling customers into the SWFI grant, case management and coordinating services with grant partners to ensure performance objectives are met. 
These positions are funded from July 1, 2016 through June 30, 2020.
Areas of responsibility include:
  • Interviews prospective customers to assess and identify problems and determine eligibility for grant services;
  • Creates, maintains and updates files and automated database(s) customer files as required to meet grant requirements;
  • Assist customers in developing personal employment goals, building employability skills and creating and executing individual career plans;
  • Provides feedback and hands on instruction with preparing resumes and cover letters, and preparing customers for job interviews;
  • Conducts one on one coaching sessions to help people resolve barriers to employment;
  • Performs field work relating to the customer case plan, such as meeting with social service/workforce development providers and businesses in the community to provide individual customer advocacy;
  • Acts as a liaison between customers, professional staff and community partners and agencies;
  • Counsels and assists customers in understanding causes and contributing factors to their problems and persuades them to identify and utilize personal and external resources to resolve or alleviate those problems; and,
  • Provides emergency assistance, crisis intervention and social service referrals.
This recruitment may be used by any department for any current or future vacancies over the life of the eligible list.
First review of applications will occur the week of August 8, 2016.  Recruitment may close when we have received a sufficient number of qualified applications. 
$18.46 (minimum) - $27.54 (maximum) hourly / $38,397- $57,283 annually.
Appointment can be made above the minimum depending upon qualifications.

Comprehensive benefits package includes: 11.5 paid holidays, 12 vacation days, 15 sick days, free bus/light rail pass, 457/401 plans, tuition reimbursement upon hire, and choice of Blue Cross/Blue Shield or Cigna HMO, PPO.  The position is NOT eligible for the City's pension plan.  For more details, visit:


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